Effective communication is absolutely crucial for business success in today’s highly competitive, diverse, and globalized workplace. Most companies have remote employees working from a variety of locations, making it difficult to keep everyone on the same page without effective and organized communication systems in place.

TELUS Business Connect

This comprehensive communication service is much more flexible and functional than your average office phone system. The TELUS Business Connect system delivers a diverse range of tools for voice, audio, image, video, and fax communication from any device of your choosing. Stay connected to coworkers, customers, and clients in the office, in transit, or from the comfort of home.

TELUS Business Connect Harnessing the Power of VoIP

Business Connect uses VoIP technology for more cost-effective and versatile communication anywhere there is an internet connection. VoIP phone systems provide a much more practical solution than traditional phone systems for any business.

VoIP phone systems offer:

  • Less expensive hardware
  • Reduced operating costs
  • Multiple device compatibility
  • Excellent call quality
  • Easy scalability
  • Easy to install, configure, and maintain

TELUS Business Connect Features

In addition to all the amazing benefits VoIP systems have to offer, TELUS Business Connect goes even further,  providing extra features ideal for business communication.

Business Connect features include:

  • Audio and video conferencing
  • Customized greetings
  • Call routing 
  • Toll-free number 
  • Unlimited nationwide long distance 
  • IP Fax for reduced paper waste
  • Call logs for data analysis

All of these useful features contribute to increased availability for businesses resulting in greater customer satisfaction. 

How can TELUS Business Connect improve communication?

There is a wide range of benefits to using TELUS Business Connect for daily practices in the workplace. Some advantages  include:

Increased Productivity

The ability to connect to the system from any location on any device boosts employee productivity by reducing downtime and improving time management. The ability to easily manage calls from any location helps create efficient schedules and processes for your workflow. 

Business Connect is a great tool for streamlining voice messages by directing them to the right person or department automatically. Voicemail can also be centralized for better call management. The volume of voice messages will likely be significantly reduced as unanswered calls can be routed to other devices to ensure nothing crucial is missed.

Accessibility & Availability

The included toll-free number offers an appealing method of contact for customers because they know that they will not pay additional long-distance charges.  Call routing provides the option to redirect calls after hours or anytime you are not in the office to another number of your choosing. You never have to worry about missing out on business opportunities and your customers never have to worry they are not going to get the support they need.


Most businesses are looking to grow as they expand their client base and attempt to reach more potential customers. TELUS Business Connect is easily scalable to adapt to changes in your business. VoIP technology makes it simple to add and remove users to and from the network as required.

On a grander scale, Business Connect is also practical for opening up a new satellite office for customer service purposes or for general expansion. Even if the new office is opened in another country, TELUS Business Connect provides local phone numbers for easy access which can be managed remotely.


Incredible flexibility is offered through TELUS business phones. Calls can be received on office landlines, smartphones, tablets, laptops, and personal workstations. It is a quick and easy platform for international calls as well, both outgoing and incoming. The versatile service makes it easy to manage communication processes and performance, even with large teams.


Cost savings are another tremendous benefit of TELUS Business Connect. VoIP phone systems are considerably less expensive to implement, operate, and maintain. Being available for more customers improves productivity and customer satisfaction for increased profitability. 


For more information on TELUS Business Connect, contact our sales specialist.