A cloud phone system is an excellent way to improve customer communication with round-the-clock availability.
What is a cloud phone system?
A cloud phone system is hosted in the cloud so that all your data is securely stored on a protected server that you can access on the internet.
Using VoIP (Voice over Internet Protocol) technology, cloud phone systems are being implemented to take the place of traditional landlines.
This process is typically carried out and hosted by a third-party service provider such as 4L Communication.
The experts at 4L Communication are focused on providing innovative and practical technological solutions for businesses across Manitoba and Alberta.
With a genuine interest in effective communication, the staff at 4L Communication is constantly looking for new ways to make business communication more convenient and beneficial for everyone involved.
Considering the global base of the economy these days and the need to be on the move daily, these communication solutions must be mobile and flexible.
4L Communication has partnered with TELUS mobility to offer a Business Connect solution to support growing businesses.
TELUS Business Connect
TELUS Business Connect is the perfect way to stay connected to all your clients. It is also a great way to stay available and easy to connect with new and existing customers.
There are a variety of phone styles to choose from, depending on your business communication needs. Some of the products to choose from are:
- Cordless phones
- Desk phones
- Conference phones
- Receptionist phones
Whatever your communication needs may be, there is an applicable product available to service those requirements.
You will be able to perform an assortment of services with TELUS Business Connect.
Some of the features include: :
- Call management
- Conference calling
- Call routing
Easily manage all your calls and Business Connect services with the all-in-one portal hub.
Never miss important business calls, which could regrettably result in lost business opportunities.
It is now easier than ever to connect virtually with your clients using audio or video conference calling.
Conference calling is great for team collaboration projects, especially when team members are spread across various locations.
TELUS Business Connect makes it easy to set up a call directory for your business. Make it effortless for your customers to reach the people or department they are looking for.
For example, you could set up a directory that automatically routes calls to customer support, sales, or marketing, based on the number selected.
TELUS Business Connect comes with several very useful features to improve and streamline communication.
Some notable features include:
- Unified contact number
- User management
- Customized greetings
- IP Fax
Having one, unified contact number makes it easier for existing customers to reach you, and potential customers to find you.
This can be a toll-free number so that people can contact you from anywhere with no cost to them. You can also get a local number with the same digits.
Business Connect makes it simple to manage users across multiple locations. Users can be added or removed at any time.
Using customized greetings will make it easy for customers to understand the options available to them and how to connect with the person they are looking for.
Get rid of the need for paper faxes with IP Fax. Documents will be sent and received digitally, making them easy to store and no paper is wasted.
Mobility and Flexibility with TELUS Business Connect
You can conveniently keep in contact with customers and business associates whether you are in the office or on the road.
There are several flexible plans to choose from, depending on your specific communication needs.
For more information on TELLUS Business Connect, please contact our BUsiness Specialist.